18+ only · Every personality on Velvetta is AI-generated fiction — no real person is behind any chat or image.
Velvetta

Privacy Policy

Last updated: June 1, 2026

On this page

  1. Information we collect
  2. How we use information
  3. Chat data and AI processing
  4. Payment information
  5. How we share information
  6. Your rights and choices
  7. Data security
  8. Age requirement
  9. Changes to this policy
  10. Contact us

Velvetta ("we," "us," or "our") operates a premium AI companion chat platform. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information we collect

  • Account information: email address, username, and password (stored securely, never in plain text).
  • Billing information: processed by our third-party payment provider; we do not store full card numbers on our servers.
  • Chat content: the messages you exchange with companions, used to personalize and maintain conversation continuity.
  • Technical data: device type, browser, approximate location, and usage patterns for security and product improvement.

2. How we use information

We use your information to operate your account, personalize your companion conversations, process payments, maintain platform security, and improve Velvetta's features. We do not sell your personal information to third parties.

3. Chat data and AI processing

Conversations are processed by our AI systems to generate companion responses and are automatically scanned for violations of our Content & AI Policy. Chat content is retained to preserve conversation history and may be reviewed in anonymized form to improve companion quality and safety filtering.

4. Payment information

All payments are processed through PCI-compliant third-party payment processors. Charges appear under a discreet billing descriptor. We retain transaction records as required for accounting and fraud prevention.

5. How we share information

We share information only with service providers who help us operate the platform (hosting, payment processing, analytics) under confidentiality obligations, or where required by law. We do not share your chat content or identity with advertisers.

6. Your rights and choices

Depending on your location, you may have the right to access, correct, export, or delete your personal information. Contact us to exercise these rights, and we'll respond within a reasonable timeframe.

7. Data security

We use industry-standard technical and organizational measures, including encryption in transit, to protect your information. No system is perfectly secure, but we take reasonable steps to safeguard your data against unauthorized access.

8. Age requirement

Velvetta is restricted to users 18 years of age or older. We do not knowingly collect information from anyone under 18, and accounts found to violate this are terminated immediately.

9. Changes to this policy

We may update this Privacy Policy periodically. The "Last updated" date above reflects the most recent revision.

10. Contact us

Questions about this policy? Reach out via our Contact page.